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Where do you ship?
We ship to addresses within the United States only.
What shipping options do you offer?
Free Shipping — 5–8 business days — Free. Standard — 3–6 business days — $9.99. Priority — 1–2 business days — $28.00. Windows are business days from order confirmation. See the Shipping Policy.
What is your return policy?
Returns are accepted within 30 days of delivery for unused items in original condition, with tags and packaging. We cover return shipping. See the Refund & Return Policy.
How long do refunds take?
Refunds go to the original payment method within 3 business days after we receive your return, plus the time your bank needs to post the credit.
Which payment methods do you accept?
Visa, Mastercard, American Express, Discover, Shop Pay, and PayPal through Shopify checkout.
Do you charge sales tax?
Sales tax is calculated at checkout from the shipping address, where required by law.
Can I change or cancel my order?
Email support@byora.shop as soon as possible with your order number. Orders that have already shipped cannot be changed but can be returned.
How do I contact you?
support@byora.shop · Contact page